Frequently Asked Questions
How long does it take to process and ship an order?
We typically process and ship orders within 1-2 business days. However, during peak times or special promotions, it may take longer. Once your order is shipped, you will receive a confirmation email with tracking information.
Are your products authentic?
Yes, all our sports memorabilia products are 100% authentic. We work directly with trusted suppliers and partners to ensure the authenticity of the items we offer. Each comes with a certificate of authenticity to guarantee its legitimacy.
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Master, American Express), PayPal,CashApp, and bank transfers. You can select your preferred payment method during the checkout process.
Can I track my order?
Yes, once your item is shipped, you will recieve a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
Do You Have A Return Policy?
ALL SALES ARE FINAL: Once an order is placed and payment is processed, it cannot be canceled or returned for a refund or exchange:** It is important to carefully inspect your order upon delivery. If you notice any damage to the packaging or if there is a defect in the item, please contact our customer support team immediately. We may request photographic evidence of the damage or defect.
How can I contact customer support?
You can contact our customer support team at dssportsmemorabila@gmail.com or by phone at +1-503-447-7187. Our team is available during our business hours to assist you with any questions or concerns have.